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Questions, answered.
Minimums, timing, artwork, proofs and regulated products. If yours is not here, ask it in your quote request.
What is your minimum order?
250 boxes per design. You can request up to three quantities (for example 250, 500 and 1,000) to compare pricing.
How long does production take?
Typically 8–10 business days after you approve the final proof. If you have a deadline, tell us in your request and we will confirm what is possible before you order.
How quickly will I get a quote?
Every request is reviewed by a person, usually within one business day. Complex structures or special materials can take a little longer.
How do I contact you?
Email info@premiumcustompackaging.com, or send a quote request from any page. A person reads every message and replies, usually within one business day.
I do not have a design. Can you help?
Yes. Share your logo, colours and a few references. Our designers prepare the layout on the dieline for your approval at no extra charge.
Will I see the box before it is printed?
Yes. You receive a digital proof with a flat dieline and a 3D view. For larger orders we can make a physical sample first; any sample cost is shown on your quote.
What files do you need?
For print: AI, PDF or PSD at 300 dpi with fonts outlined. For a quote, a JPG or PNG of your logo is fine.
Can I order different designs in one order?
Yes. The 250 minimum applies per design; each design is quoted as its own line.
Which printing methods do you use?
Offset for most boxes, digital for short or variable runs, and screen or flexo for some labels. We match the method to your quantity and finish.
Do you ship internationally?
Shipping options and cost depend on the destination and order size, and are confirmed on your quote before you pay.
How do I pay?
Payment terms are confirmed with your quote. Production starts after proof approval and payment.
Can you match my brand colours?
Yes. Send Pantone references or a physical sample and we match to them; colour is confirmed on the proof.
Your box, quoted by a person.
Tell us the style, size and quantity. We reply with pricing and options, usually within one business day. Minimum 250 per design.